Affiliate Program

Terms & Conditions

Effective 30 June 2026

Summary

Affiliates earn 30% commission from the base monthly subscription fee for each successful paid referral. Commission applies only to subscription fees actually received by PROPAIOS and excludes setup fees, WhatsApp/API charges, taxes, refunds, discounts, custom work, and third-party costs. Commission is subject to referral verification, customer payment confirmation, and compliance with these Terms & Conditions.

Section 1

Overview

The PROPAIOS Affiliate Program allows approved affiliates to earn commission by referring new paying customers to PROPAIOS.

By joining the Affiliate Program, you agree to follow these Terms & Conditions.


Section 2

Commission Rate

Affiliates earn 30% commission from the base monthly subscription fee paid by each successfully referred customer.

Commission is calculated only on the subscription fee actually received by PROPAIOS.

The base monthly subscription fee is currently RM99/month (Early Access pricing). This figure may change if PROPAIOS updates its subscription pricing. At the current rate, the commission per active referred subscriber is RM29.70/month.

Commission is only earned by approved affiliates with an active referral code. No commission accrues before affiliate approval is confirmed.


Section 3

What Commission Applies To

✓ Commission applies to
  • Monthly PROPAIOS subscription fees
  • Recurring subscription payments from successfully referred customers
✗ Commission does not apply to
  • Setup fees
  • WhatsApp, Meta, Twilio, API, or messaging charges
  • Taxes
  • Refunds or discounts
  • Custom development work
  • Third-party software or service charges
  • Support, training, onboarding, or implementation fees
  • Free trial periods (including the 7-Day Guided Trial) until the customer converts to a paid subscription
  • Any amount not actually received by PROPAIOS

Section 4

Successful Referral

A referral is considered successful only when all of the following conditions are met:

  1. 1The customer signs up using the affiliate's referral link or referral code;
  2. 2The customer becomes a paying PROPAIOS subscriber;
  3. 3PROPAIOS successfully receives the customer's subscription payment; and
  4. 4The customer account remains active and in good standing.

PROPAIOS reserves the right to verify all referrals before approving commission.

Referral Attribution: If more than one affiliate claims commission for the same customer, PROPAIOS will make the final determination based on referral code or link records, signup timestamp, payment records, and internal review. Only one affiliate may receive commission per referred customer.


Section 5

Commission Payment

Commission will be calculated based on confirmed paid subscription revenue. Affiliate payouts may be made monthly, subject to internal verification and minimum payout requirements.

Payouts are made manually by bank transfer or another method approved by PROPAIOS. PROPAIOS may set a minimum payout amount before releasing commission.

PROPAIOS may delay, adjust, or withhold commission if:


Section 6

Refunds, Cancellations & Chargebacks

If a referred customer receives a refund, cancels their subscription, or reverses payment, the related commission will not be payable.

If commission has already been paid, PROPAIOS may deduct the amount from future affiliate payouts.


Section 7

Self-Referrals

Affiliates are not allowed to refer themselves, their own business, duplicate accounts, or accounts created mainly to earn commission.

Self-referrals and suspicious referrals may be rejected without payment.


Section 8

Affiliate Conduct

Affiliates must promote PROPAIOS honestly and professionally. Affiliates must not:

Affiliates may only use approved promotional materials or accurate publicly available information.


Section 9

Customer Ownership

Customers referred to PROPAIOS become customers of PROPAIOS. PROPAIOS is responsible for managing subscriptions, billing, system access, support, and customer account status.

The affiliate has no authority to collect payments on behalf of PROPAIOS unless expressly authorized in writing.


Section 10

Taxes & Compliance

Affiliates are responsible for declaring and paying any applicable taxes on commission received.

PROPAIOS may request payment details, identity verification, business information, or tax-related information before releasing commission.


Section 11

No Employment or Partnership

Joining the Affiliate Program does not create an employment, agency, franchise, joint venture, or legal partnership relationship with PROPAIOS.

Affiliates act as independent promoters only.


Section 12

Program Changes

PROPAIOS may update the Affiliate Program, commission rate, payout schedule, eligibility rules, or these Terms & Conditions at any time.

Any changes will apply prospectively unless otherwise stated.


Section 13

Termination

PROPAIOS may suspend or terminate an affiliate account at any time if the affiliate:

Upon termination, unpaid commission may be forfeited if the termination is due to breach, fraud, or misconduct.


Section 14

Final Decision

PROPAIOS reserves the right to make the final decision on referral validity, commission eligibility, payout approval, and affiliate account status.


Section 15

Governing Law

These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from or related to the Affiliate Program shall be subject to the jurisdiction of the courts of Malaysia.

Questions about the Affiliate Program?

Contact us via WhatsApp or visit the Partner Program page to apply.